Contact Entropia Events

Official contact information for Entropia Events.
Community Project

Use the contact channels below for Entropia Events enquiries, event support, Desktop Client questions, Live Sync help, account issues, development feedback and future collaboration discussions.

If your message is about an event, registration, result, leaderboard or Live Sync issue, please include your Entropia Events display name, in-game avatar name and the event link where possible.

General Enquiries
General platform contact

For general questions, feedback, platform information and non-urgent Entropia Events enquiries.

Support
Account, event and tracking help

For account issues, event registration problems, event result questions, leaderboard concerns, avatar verification help and Live Sync support.

Desktop Client Support
Entropia Events Client help

For Entropia Events Client download questions, installation help, app token issues, chat.log linking, Live Sync connection problems and Windows app support.

Partnerships
Community, event and collaboration enquiries

For future partnerships, event collaborations, society/community projects, streamer discussions and wider Entropia Museum Network opportunities.

Discord Contact
Direct community communication

Discord may also be used for faster informal communication, feedback and development discussion.

  • Discord Username: dreamrj
Common Contact Topics
What to include when contacting Entropia Events
  • Platform bug reports
  • Account login or OAuth issues
  • Avatar verification problems
  • Event registration questions
  • Leaderboard or result concerns
  • Desktop Client installation issues
  • chat.log linking or Live Sync problems
  • Feature suggestions and community feedback
  • Event, society, streamer or partner collaboration ideas
Response Note
Community project communication

Entropia Events is an independent community-created platform, so response times may vary depending on availability, current development work and the nature of the request.

Messages with clear details, relevant event links, screenshots, avatar names and steps to reproduce issues are much easier to investigate.

Platform Disclaimer
Independent community project

Entropia Events and the Entropia Events Client are independent community-driven projects and are not affiliated with, endorsed by or operated by MindArk PE AB.

Entropia Universe and all related intellectual property remain property of their respective owners.